WhatsApp

Answer WhatsApp with AI and your team

Connect your WhatsApp Business number through the official Cloud API. Messages arrive in the shared inbox, the AI answers first, and the 24-hour reply window is tracked for you.

Included in: Every plan (channel limits apply)
AK
Ayesha Khan
WhatsApp · Order 4471
AI agent
Visitor · WhatsAppHas my order shipped yet?
AI agentYes, it left our warehouse yesterday. Delivery takes 3–5 days.Source: Shopify order 4471
VisitorGreat, thank you!
Resolved by AI · customer rated 5/5
What you get

WhatsApp

Official Cloud API

Connect your WhatsApp Business number with your Meta credentials. Botifire verifies the webhook for you.

24-hour window, handled

The composer shows when the free reply window closes and switches to approved templates after it.

Template campaigns

Send approved templates to contacts who opted in, with consent and frequency limits checked on every send.

Delivery ticks

See queued, sent, delivered and read on each reply, and the reason when something isn't delivered.

AI first, people when needed

Your AI agent answers on WhatsApp just like on your website, and hands off in the same thread.

Flows and buttons

Run a flow with buttons and questions before a chat reaches the AI or your team.

Set up your first AI agent this afternoon

Add your website or a few FAQs, pick a template, test it, then switch on the website widget. Your 14-day trial needs no card.