Telegram, SMS and email, side by side
Connect a Telegram bot, a Twilio SMS number or a shared mailbox. Each channel's rules are shown when you connect it, and replies always go back the way the customer wrote in.
Included in: Every plan (channel limits apply)Telegram, SMS & email
Telegram bots
Paste your bot token and Botifire registers the webhook. Verification shows clearly if a token is wrong.
SMS through Twilio
Use your own Twilio number. Long messages show how many SMS segments they will use.
Shared mailboxes
Connect an email inbox with SMTP and IMAP, so support@ replies come from the inbox.
Credentials stay secret
Channel keys are encrypted and never shown again. Disconnecting deletes them.
Channel activity
See the last event and any provider error on each connection.
Honest availability
Channels that need provider approval say so up front. Nothing is promised that the provider won't allow.
Set up your first AI agent this afternoon
Add your website or a few FAQs, pick a template, test it, then switch on the website widget. Your 14-day trial needs no card.