Contacts & CRM
Every customer, every conversation, one profile
Contacts build themselves from conversations. Add custom attributes, import a CSV, merge duplicates and keep a record of consent, with export and erase on request.
Included in: Every planSM
Sara Malik
sara@northwind.pk · +92 300 7654321
customerVIPWhatsApp consent
Order question · resolved by AI
#1042 · Refund for order 4471
Lead · Catering for 40 people
What you get
Contacts & CRM
Rich profiles
Conversations, tickets, leads, tags and custom attributes in one place.
CSV import and export
Map columns, choose whether to update existing contacts, and see exactly what was created or skipped.
Merge duplicates
Combine profiles when the same person writes from several channels.
Consent records
Record and revoke consent per channel; campaigns respect it automatically.
Export and erase
Give a customer their data or erase it on request.
Companies
Group contacts by company for B2B teams.
Set up your first AI agent this afternoon
Add your website or a few FAQs, pick a template, test it, then switch on the website widget. Your 14-day trial needs no card.